Returns & Exchanges

At PureEssenceOils, we want you to be completely satisfied with your holistic wellness journey. If you are not happy with your purchase, you may return unopened products within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Prepare the Package

Securely pack the unused items in their original glass bottles and packaging to prevent leakage or breakage during transit.

3

Affix Shipping Label

Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned oils, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing