Frequently Asked Questions
Everything you need to know about our organic essential oils and botanical blends.
Are your essential oils 100% pure and therapeutic grade?
Yes, all PureEssenceOils are 100% pure, undiluted, and sourced from organic farms. We use GC/MS testing to ensure every bottle meets our strict purity and potency standards.
How long does shipping take?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Can your oils be used topically on the skin?
While our oils are high quality, they are highly concentrated. We recommend diluting them with a carrier oil, such as jojoba or coconut oil, before applying to the skin to avoid irritation.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Are your products cruelty-free and vegan?
Absolutely. PureEssenceOils is committed to ethical beauty. None of our products or ingredients are tested on animals, and our entire range is 100% vegan-friendly.
Do you offer wholesale or bulk pricing?
Yes, we provide wholesale opportunities for spas, wellness centers, and retailers. Please contact our support team via the 'Wholesale' link in our footer for more information.